A recently featured article on Property Industry Eye featuring The Able Agent Director, Charlotte Jeffrey-Campbell.
Online property training specialist The Able Agent has announced the launch of an industry first Level 3 Certificate in Agency Management (CEAM). The flexible new course and the qualification (currently in development), are designed to fill a gap in the existing training available for agency owners and managers – helping to develop them into strong leaders.
Like all Able Agent training, the course has been produced as bitesize learning, enabling attendees to access it when and where they want via video, ebooks, interactive tasks and quizzes. The content can be followed in any order, at any time, and helps solve individual and business training needs.
Course modules include: principles of management and leadership, ethics, managing a team, managing individuals, managing legal compliance, skills for business performance and personal development, managing customer service, managing budgets, data and resources to increase business performance and managing HR and relevant legislation.