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Simply select the course that’s right for you or your team member and start learning today.

Whether you’re new to estate agency or an experienced agent working in a challenging market, you can find the specific course to suit your needs. We also help people start a new career in estate agency.

NOW LIVE Renters’ Right Act course – see below

Courses designed to meet Compliance, AML and Data Protection obligations as well as courses to aid business development and sales.

From New starter to Agency Management, all team members are catered for.

All our courses are video and ebook based, learning is flexible, easy and convenient.

No textbooks, no classrooms and no time out of the office.

So whether you are looking for self development, a qualification, letters after your name or a quick fix of knowledge there is a course for you!

Our comprehensive program of
courses allows individuals to:

  • Develop & upskill in a changing market
  • Get confident and be RoPA ready
  • Meet compliance training obligations
  • Improve business generation and fee levels

Understanding how pay as you go courses work

  • Simply select the course that's right for you from our individual courses below.
  • Follow the steps to purchase your chosen course.
  • You'll get instant access to the course for the specified time for your chosen course.
  • Login to The Able Agent to access your courses and begin learning.
  • At the end of the course, download your certificate to certify you've completed the training.
  • You can also choose to pay an additional fee if you choose to sit one of our Ofqual regulated qualifications.
All course access Renters' Rights Act Courses to get qualified Law and compliance courses Business skills and wellbeing courses New starter courses Scotland Wales

All course access

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All Course Access

Our most popular short course gives extensive access to all the courses and resources you need, covering all the topics listed.

Designed specifically for estate and lettings agents, these courses cover all the sales and letting processes and the legal obligations of the role, as well as practical sales skills, customer service and industry best practice.

Perfect for a complete career development offering.

QUALIFICATION - Choose from L3 Certificate in Property Advice and Practice CePAP OR L3 Certificate in Lettings Advice & Practice CeLAP

*Excludes optional qualification fees

£ 349.00 / excludes VAT. 18 months access.

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Modules included

  • New starter induction courses
  • Estate agency essentials courses
  • Lettings essentials courses
  • Sales skills and customer service courses
  • Legal compliance courses including CPRs
  • Listing and market appraisal courses
  • Sales progression courses
  • Auction courses
  • Property management courses
  • Property structure
  • Managing and preventing withdrawls
  • Anti Money Laundering
  • Data Protection

Looking to get your next qualification?

What qualifications are available?

You can choose to sit a nationally recognised, Ofqual regulated level 3 qualification.

Choose from:

CePAP Level 3 Certificate in Property and Practice.

CeLAP Level 3 Certificate in Lettings advice & Practice.

CeSP Level 3 Certificate in Sales Progression.

CeLMA Level 3 Certificate in Listing & Market Appraisal.

CePM Level 3 Certificate in Property Management.

Why choose one of our qualification courses?

Our level 3 qualifications have exceptional pass rates and ensure you can use expert and specific letters after your name on successful completion of the external examination.

CePAP and CeLAP are accepted by Propertymark for membership.

Courses to get qualified

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L3 CePAP sales & lettings qualification courses

A combined estate and lettings agency course. Studying for the Level 3 CePAP® (Certificate in Property Advice and Practice) qualification is a great way to gain the expert knowledge and confidence for career progression.

QUALIFICATION - L3 Certificate in Property Advice and Practice CePAP

*Excludes optional qualification fees of £195+vat

£ 249.00 / excludes VAT. 12 months access.

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Modules included

  • New starter
  • Lettings essentials
  • Estate agency essentials
  • Sales skills & customer service
  • Legal compliance

L3 CeLAP Lettings & property Management qualification courses

A lettings and property management course. Studying for the Level 3 CeLAP qualification (Certificate in Lettings Advice and Practice) is a great way to gain confidence and expert knowledge in lettings and the competitive rental property sector.

QUALIFICATION - L3 Certificate in Lettings Advice & Practice CeLAP

Recognised by ARLA Propertymark for membership

*Excludes optional qualification fee of £225 +vat

£ 249.00 / excludes VAT. 12 months access.

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Modules included

  • New starter
  • Lettings essentials
  • Sales skills & customer service
  • Legal compliance
  • Property management

Sales Progression - Level 3 CeSP Qualification Pathway

This course focuses on the core skills of getting the sale to exchange. Aimed at everyone involved in sales progression process - whether a negotiator looking after their own sales or a dedicated sales progression professional.

QUALIFICATION - Level 3 Certificate in Sales Progression CeSP

*Excludes optional qualification fees of £195 +VAT

£ 249.00 excludes VAT. 18 months access.

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Courses Included

  • Sales progression
  • Estate agency legislation
  • Property law
  • Compliance AML and data protection
  • Property structure

Level 3 Certificate in Listing & Market Appraisal courses (CeLMA)

A course designed specifically for Lister/Valuers.

A 6 month programme of content with an optional qualification that can be taken on completion to achieve the Level 3 Certificate in Listing & Market Appraisal.

*Excludes optional CeLMA qualification fees of £195+vat

£ 249.00 / excludes VAT. 12 months access.

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Courses included

  • Prospecting
  • Carrying out the perfect market appraisal
  • General lister skills
  • Compliance AML and data protection
  • Estate agency legislation
  • Lettings legislation
  • Advanced law for listers
  • Property law
  • Managing stock and preventing withdrawals
  • Property structure

Scotland

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Scotland - Lettings and Property Management

A lettings and property management course. A great way to gain confidence and expert knowledge in lettings and the competitive rental property sector.

£ 149.00 / excludes VAT. 12 months access.

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Modules Include

  • New Starter
  • Lettings essentials (including Lettings legislation Scotland)
  • Legal and compliance
  • Sales & customer service
  • Property management

Scotland Estate Agency

Designed for Scottish estate agency you’ll get access for a full 18 month period to give you time to study at your own pace and access to over 100 hours of estate and lettings expert training.

£ 249 / excludes VAT. 12 months access.

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Modules Include

  • New Starter Scotland
  • Estate Agency Essentials
  • Legal and Compliance
  • Sales and Customer Service
  • Compliance & AML/Anti-Money Laundering

Wales

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Wales - Lettings and Property Management

Wales legislation in Lettings has been through a period of change and to ensure that all our Welsh clients are up to date with the new rules, we have produced CeLAP Wales a brand new level 3 qualification for Wales agents.

QUALIFICATION - L3 Certificate in Lettings Advice & Practice CeLAP (Wales) coming soon.

*Excludes optional qualification fee of £195 +VAT

£ 249 / excludes VAT. 12 months access.

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Modules Include

  • New Starter
  • Lettings Legislation Wales
  • Lettings Essentials
  • Legal and Compliance
  • Sales & Customer Service
  • Property Management (Wales)

Law and compliance courses

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Compliance with AML - Anti Money Laundering and Data Protection

The AML course gives staff all the core information they need, in relation to understanding their Anti Money Laundering obligations, in clear language.

With a focus on when an agent should be suspicious and what their core obligations are.

£ 99.00 / excludes VAT. 6 months access.

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Courses included

  • Compliance
  • Data protection
  • AML

AML

To fulfil your annual compliance obligations, the Able Agent AML course gives staff all the core information they need to understand their Anti Money Laundering obligations and tests their knowledge of when to take action and what they should do.

£ 55.00 / excludes VAT. 3 months access.

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Courses included

  • AML

Data Protection and UK GDPR

Designed for estate and lettings agents who process data as part of their job role. Designed to fulfil training obligations for agency teams in terms of annual data protection compliance.

£ 55.00 excludes VAT. 3 months access.

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Lessons Include

  • Data protection - UK GDPR
  • Data protection in practice

Consumer Protection, Material Information and DMCC

This course covers all the key elements of The Digital Markets, Competition and Consumers (DMCC) Act 2024 (formerly the Consumer Protection Regulations) in the property industry, whether for sales or lettings.

We explain the material information guidance in language which will relate to your job role, rather than just giving you the law itself.
The benefit of understanding DMCC will not only help in terms of your professionalism but will also protect your company’s interest where there could be a risk of fines or prison sentences!

£ 55 excludes VAT. 6 months access.

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Lessons Include

  • The Digital Markets, Competition and Consumers (DMCC) Act 2024 (formerly the Consumer Protection Regulations) and Material Information
  • The Digital Markets, Competition and Consumers (DMCC) Act 2024 (formerly the Consumer Protection Regulations) and Marketing Information
  • The Digital Markets, Competition and Consumers (DMCC) Act 2024 (formerly the Consumer Protection Regulations) and selling services

Business skills and wellbeing courses

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Estate and Lettings Agency Business Generation

If you're looking for a short course to inject a proactive business generation focus into your day. This Estate and Lettings agency business generation course includes all the key elements to enable you/your team member to spot opportunities from buyers, sellers and landlords in all areas. Make the most of every enquiry and ensure you/you’re your team are confident asking for the business every time at the best possible fees.

£ 75.00 excludes VAT. 6 months access.

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Courses Include

  • Open Questioning techniques
  • Overcoming Objections and Features and Benefits
  • Closing Skills
  • Property management upselling, Mortgage & Conveyancing referrals
  • Generating and carrying out excellent viewings

Managing Stock and Preventing Withdrawals

Whatever the market, the key skills of managing your stock and preventing withdrawals are key to consistent income levels.

This course focuses on the key “Keep in touch” policies that denote excellent customer service and will ensure you act as a professional advisor to your seller or landlord.

£ 149.00 excludes VAT. 3 months access.

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Courses Included

  • Managing stock and preventing withdrawals

Prepare for and Carry out the Perfect Viewing

Whether you are a negotiator or dedicated accompanied view, managing viewings effectively is an essential skill.

Understanding the business opportunities as well as the process of the perfect viewing is essential in impressing any viewers, gaining effective feedback and updating the branch team.

£ 99.00 excludes VAT. 6 months access.

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Lessons Include

  • Prepare for the perfect viewing
  • Different viewing types
  • How to carry out the perfect viewing
  • Security of property
  • Lone working
  • Viewing feedback

Wellbeing In The Workplace

Supporting staff wellbeing in the workplace, we uncover key topics such as resilience, lone working, dealing with change amongst other issues.

£ 49.00 excludes VAT. 6 months access.

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Lessons Include

  • Building resilience
  • Working from home
  • Selfcare
  • Isolation
  • Dealing with change
  • Menopause in the workplace

Agency Management

Designed to support both existing in-house training programmes with a formal qualification or as a complete self-development training resource for individuals or management teams.

£ 250 + VAT 12 months access

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Courses include

  • Principles of Leadership and Management
  • Managing A Team
  • Managing Individuals
  • Ethics and their Importance
  • General Law
  • AML, Data Protection and Consumer Protection Regulation (CPRs)
  • Managing Legal Compliance
  • Managing Customer service
  • Skills for Business Performance & Personal Development
  • Managing Budgets, Data & Resources to increase business performance
  • Managing HR and relevant legislation

Auction Course

This course has been written in conjunction with iamsold, who specialise in Auction nationally. The content is designed to help you understand the processes at auction and the difference between selling at Traditional Unconditional Auction compared to selling at Conditional Modern Auction. It will help you gain confidence in advising Auction to Vendors and understand the importance of always offering the right method of sale to suit the Vendor’s needs.

£ 249 + VAT

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Course Covers

  • Describe the traditional and modern methods of auction and the advantages and disadvantages
  • Understand the different types of Sellers and their motivation to sell at auction
  • Understand the types of property suitable for sale by auction

Property Customer Service

If you're looking for a short course to inject high quality customer service and confident telephone skills into your day then this Estate and Lettings agency Customer Service course includes all the key elements to enable you/your team members to make the most of every phone call and ensure you/you’re your team are confident dealing with customers and overcoming tricky conversations. Be confident in material information legislation and what you can say and not say.

£ 55 3 months access (+ VAT)

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Course includes

  • Mastering Phone skills
  • Meet and Greet
  • Empathy and Trust
  • Dealing with Angry Clients
  • Handling Abusive calls
  • Writing a professional email

New starter courses

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Getting Into Property

The Able Agent “Getting into Property” course has been designed to support people at the start of their property industry career, by giving a practical overview of the core competencies needed to succeed in the role, AND importantly, the skills that should be demonstrated in any job interview.

£ 120.00 / excludes VAT. 3 months access.

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Course covers

  • Introduction to property
  • Handing buyers and tenants enquiries
  • Booking a market appraisal
  • AML - Anti Money Laundering an introduction
  • Plus much more!

New Starter Induction - Estate Agency

Designed specifically for estate agents, this course covers industry best practice in the property sales process, the legal obligations of the role and also includes practical tips on sales skills and customer service.

£ 149.00 / excludes VAT. 6 months access.

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Courses included

  • New starter
  • Handling vendor enquiries
  • Handling buyer enquiries
  • Compliance AML and data protection
  • Estate agency legislation

New Starter Induction - Lettings Agency

The complete new starter induction for letting agents. Designed specifically for agents in a letting agency, the course covers industry best practice in the property letting process, the legal obligations of the role and also includes practical tips on sales skills and customer service.

£ 149.00 / excludes VAT. 6 months access.

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Courses included

  • New starter
  • Handling landlord enquiries
  • Handling tenant enquiries
  • Compliance, AML and data protection
  • Lettings legislation

New Starter Induction - Sales and Lettings

The complete new starter induction for estate and letting agents.

These courses enable new starters to understand the industry as a whole and enable the business to ensure the trainee agents are compliant and business generating as early as possible.

£ 199.00 / excludes VAT. 9 months access.

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Courses included

  • New starter
  • Handling vendor enquiries
  • Handling landlord enquiries
  • Handling tenant enquiries
  • Handling buyer enquiries
  • Compliance AML and data protection
  • Lettings legislation
  • Estate agency legislation

Renters' Rights Act

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Renters' Rights Act

The PHASE 1 Course (eBook only) is now live. Further video and resource content will be released over the next few months in line with the 1st May 2026 implementation date.

ALL phases are included in the per person fee.

£ 55 /excludes VAT

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  • Understand the principles of The Renters’ Rights Act.
  • Understand the differences between current legislation and changes.
  • Understand the implementation timescales of the Decent Homes Legislation and Awaabs’ Law.

Start today

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In just 30 minutes you will…

See The Able Agent platform in action
Get an overview of the training topics available
Discuss your specific training needs and get advice on estate and lettings training

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