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The No.1 online training platform for estate and lettings agents.

Call us on +44 (0)191 252 2700

Course Overview

Whatever the market the key skills of managing your stock and preventing withdrawals is key to consistent income levels.  

This course focuses on the key “Keep in touch” policies that denote excellent customer service and will ensure you act as a professional advisor to your seller or landlord. 

  • Introductory calls 
  • 4 weekly seller contact 
  • Landlord contact and upselling  
  • Managing price adjustments in estate agency and lettings
Who is it for?

Estate agents of all experience looking to develop or refresh skills in relation to managing price adjustments and ensuring excellent customer service and client retention. 

 

What is included?

Lessons Include:

  • Preventing Withdrawals
  • The Lister Branch Relationship – Clear Client Service Standards
  • Managing Price Adjustments
  • Price Reductions
  • Vendor Contact Overview
  • Upselling to Property Management
  • Writing a Professional Email
  • Introductory Calls
  • Vendor Contact 4-week Calls
  • Know Your Property Market Pricing and Amenities
  • Landlord Contact and Price Reductions
  • Managing Price Adjustments in Lettings

 

How long is access?

You will be able to access your profile and all the lessons for 3 months from purchase.

Video and ebook learning

Modern video and ebooks, accessible on phone, desktop or tablet – learn how, where and when suits you!

Knowledge check & certificate

Take a quiz to check your knowledge – and demonstrate your certificate to your future employer.

L3 CePaP qualification

The content in the “Getting into Property” Course is also covered in the full Able Agent course – meaning any study you do – is also part of the learning pathway to getting a full L3 property qualification.

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The Property & Training Experts

Expert training for estate and lettings agents

About The Able Agent

Combining courses in business generation, compliance and property law in one platform, The Able Agent is the only training resource estate and lettings agents will ever need.

Available digitally across mobile and desktop with support provided by an expert team. The Able Agent is an accessible, affordable training tool providing a choice of training topics and qualifications designed to develop individuals and support business owners.

25

Industry focused courses

The key to training capable, knowledgeable and reliable estate & letting agents.

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Different modules

Our courses cover selling skills, property law and compliance for all staff.

430+

Videos & eBooks

Our estate agent courses contains a library of over 200 animated video lessons & eBooks.

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