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The No.1 online training platform for estate and lettings agents.

Call us on +44 (0)191 252 2700

Expert industry training for every size of agency

Pay as you go courses, monthly business subscriptions and white labelled training platforms

We are the independent experts in Agency training. Covering England, Scotland and Wales, the training content we create is market relevant, easily implemented and has a direct impact on individuals’ and teams’ performance.

Courses on offer Include:

Prospecting and preparing for a market appraisal

This Prospecting and Preparing for a Market Appraisal course enables listers/ valuers to consider their role in generating market appraisals and the importance of good preparation prior to the appointment.


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Learning Includes

  • Understand the property listing and market appraisal process
  • Understand how to prospect and generate new listing opportunities
  • Understand the main factors that affect property value

Carrying out the perfect market appraisal

Carrying out the perfect market appraisal course takes the process from meet and greet and walk around through to closing and ensuring the right fees and services are obtained. If you have impressed your client with your processes prior to the appointment then this should be the opportunity to win the listing at the right price, right fee level and offering any additional relevant services.


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Learning Includes

  • Understand the property listing and market appraisal  process
  • Understand the main factors that affect property value
  • Know how to conduct an appraisal of residential property for sale or for rent and know how to measure and evaluate the property

General Lister Skills

This course is designed to give confidence in fee levels and procedural knowledge to existing listers/valuers, and provide support to new lister/valuers.


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Learning Includes

  • Understand the property listing and market appraisal process
  • Understand the main factors that affect property value
  • Know how to conduct an appraisal of residential property for sale or for rent and know how to measure and evaluate the property

Managing Stock and Preventing Withdrawals

This course focuses on the key “Keep in touch” policies that denote excellent customer service and will ensure you act as a professional advisor to your Seller or Landlord. 


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Learning Includes

  • Understand why good Customer Service is important to prevent and reduce withdrawals
  • Understand how good communication between the Lister/Valuer and their colleagues can improve client care
  • Understand the importance of planned regular and meaningful communication between an agency and their Vendors
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