Expert industry training for every size of agency
This module will cover the key elements of customer service from the point of meet and greet and will also explain why showing empathy, trust and professionalism help customer service.
Learning Includes
This course will give you a good understanding of how to structure a sale – how to question your customer effectively, how to sell using features and benefits and how to overcome objections and then close the deal.
Learning Includes
Every property negotiator, lister or manager needs to be effective at taking notes and making the most of information gathered about customers, as well as being able to handle reviews and tasks effectively. This course also includes the processes to follow for effective, hot calling and managing a quality applicant database. These skills are the general day to day essentials.
Learning Includes
Understanding the business opportunities as well as the process of the perfect viewing is essential in impressing any viewers, gaining effective feedback and updating the branch team.
Learning Includes
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