Courses
Expert industry training for every size of agency
Pay as you go courses, monthly business subscriptions and white labelled training platforms
We are the independent experts in Agency training. Covering England, Scotland and Wales, the training content we create is market relevant, easily implemented and has a direct impact on individuals’ and teams’ performance.
Courses on offer Include:
How To
This course is designed for anyone using the platform as a learner and should be a really informative start point for your learning journey with The Able Agent.
Learning Includes
- How to navigate The Able Agent platform
- Understand the key functions and features of the site
- Understand which curriculum is on offer and how to apply it to your own needs
How To – Qualifications CePAP AND CeLAP
The Able Agent offers a range of Ofqual regulated qualifications. In this short course you can explore them further and understand the end-to-end process of completing a recognised programme with us.
Learning Includes
- Understand the qualifications including CePAP® and CeLAP
- How to register for these qualifications and progression pathways and book your exam
Sales Progression Introduction Scotland
This course covers the process from the point a sale is agreed, when a Note of Interest is issued, up until the point the sale completes and the buyer collects the keys. The course is designed to give a brief introduction to sales progression in Scotland.
Good and effective sales progression aims to secure completion of the sale as quickly and efficiently as possible, while protecting the interests of the Vendor, the buyer, and the agency.
Obviously, the process is not always straightforward and there are a lot of things that can go wrong. We have also included some guest commentary to ensure you get to consider different viewpoints.
Learning Includes
- Understand the process of sales progression from offer to completion
- Understand who is involved and which documents are required with progressing sales of residential property
- Understand the basic elements of a residential property survey
Consumer Regulations, Material Information and DMCC Act
This enhanced learning course covers all the key elements of Consumer law and the DMCC (Digital Markets, Competition and Consumers) Act 2024 in the property industry, whether for sales or lettings.
We explain the key elements of material information which relate to your job role, rather than just giving you the law itself.
Learning Includes
- Understand all forms of compliance that are necessary in the property sector and how to successfully carry out your job role whilst complying fully
- Comply with the relevant legislation, guidelines and codes of practice when progressing enquiries
- Know how to advise all clients on property descriptions, information and viewings
- Ensure you are up to date with the Digital Markets, Competition and Consumers (DMCC) Act 2024 (formerly the Consumer Protection Regulations)
Glossary of Terms
The following glossary of terms will help you understand the industry jargon.
Learning Includes
How To – A Guide for Managers/Directors
This course will help you consider what you are looking to achieve with your training, for example business generation, customer service or compliance concerns. This course will help you consider what you are looking to achieve with your training.
Learning Includes
- How to build a training plan
- Administering The Able Agent
New Starter Induction
Designed as a basic introduction to the property industry and to help new to the industry estate or letting agents gain confidence in the different types of job roles, services and terminology in the industry, this course is a brief introduction to your new role and some key information to get you started.
Learning Includes
- Introduction to the purpose and the structure of the property sector and how a residential estate/letting agency works
- Understand how the property market is regulated including the main codes of practice
- Understand how to act in compliance with Health & Safety requirements for property agents and the properties they are responsible for
New Starter Induction – Scotland
This course is designed as a basic introduction to the property industry and to help new to the industry estate or letting agents gain confidence in the different types of job roles, services and terminology in the industry.
Learning Includes
- Introduction to the purpose and the structure of the property sector, and how a residential estate/letting agency works
- Understand how the property market is regulated, including the main Codes of Practice
- Understand how to record and supply information and data effectively
Getting Into Property
If you are considering a career in property, then this course sets out what you can expect to be doing in the first few months and gives you an insight into the laws and procedures needed in a busy estate or letting agent’s office.
Learning Includes
- Basic ‘must have’ knowledge and information to be able to function as a member of an agency team
- How to be be both productive and legally compliant from the start, with modules in handling enquiries as well as the core legal basics you will need in your day to day job role
- It helps you understand and develop the skills needed to be successful either in estate agency (selling residential property) or lettings or both!
Negotiating a Let RRA
This module guides you through the key processes and documentation of negotiating a let, referencing the tenant and moving them in.
Learning Includes
- Understand how to give professional advice with due skill and care when negotiating
- Understand how to use sales skills to negotiate rental offers on residential properties to rent and to act ethically and with integrity
- Understand how to communicate clearly, accurately and transparently when negotiating
Negotiating a Let
This module guides you through the key processes and documentation of negotiating a let, referencing the tenant and moving them in.
Learning Includes
- Understand how to give professional advice with due skill and care when negotiating
- Understand how to use sales skills to negotiate rental offers on residential properties to rent and to act ethically and with integrity
- Understand how to communicate clearly, accurately and transparently when negotiating
Lettings Legislation
Understanding the essential legislation that relates to letting property is absolutely essential. You should be confident in advising your Landlord and Tenant. Being confident in the laws will help you demonstrate expertise and ensure you impress more Landlords and persuade them to use your Full Management services.
Learning Includes
- Understand the key specific laws, regulations and codes of practice for residential lettings and how they apply to dealing with Landlords and tenants. Updated to include recent changes and additions
- Includes how to read and explain different forms of tenancy agreements and their application
- Explain different forms of tenancy agreements
Lettings Legislation RRA
Understanding the essential legislation that relates to letting property is absolutely essential. You should be confident in advising your Landlord and Tenant. Being confident in the laws will help you demonstrate expertise and ensure you impress more Landlords and persuade them to use your Full Management services.
Learning Includes
- Understand the key specific laws, regulations and codes of practice for residential lettings and how they apply to dealing with Landlords and tenants. Updated to include recent changes and additions
- Includes how to read and explain different forms of tenancy agreements and their application
- Explain different forms of tenancy agreements
Handling Landlord Enquiries
Handling a Landlord enquiry effectively will mean more opportunities for selling any full management service and also allows you to really understand full details about the Landlord’s requirements. This will prevent mistakes and keep Landlords happy and also lead to quicker lets.
Learning Includes
- Understand how to handle Landlord enquiries to create customer relationships and satisfy customer requirements
- Understand how to deal with all types of clients who wish to rent out their residential property, and arrange appointments for a market valuation of their property
- Understand how to give professional advice and deliver professional services whilst complying with all relevant legislation, including conflict of interest, to deliver a service with due care, skill and diligence
Handling Landlord Enquiries – Scotland
Handling a Landlord enquiry effectively will mean more opportunities for selling any full management service and also allows you to really understand full details about the Landlord’s requirements. This will prevent mistakes and keep Landlords happy and also lead to quicker lets.
Learning Includes
- Understand how to handle Landlord enquiries to create customer relationships and satisfy customer requirements
- Understand how to deal with all types of clients who wish to rent out their residential property, and arrange appointments for a market valuation of their property
- Understand how to give professional advice and deliver professional services whilst complying with all relevant legislation, including conflict of interest, to deliver a service with due care, skill and diligence
Handling Tenants’ Enquiries
Understanding how to question potential tenants will help you make sure you are finding them the right property and also acting in your Landlord’s best interest. Keeping in touch with tenants can also lead to additional business opportunities.
Learning Includes
- Understanding how to arrange viewings and provide appropriate, relevant advice to tenants and clients, whilst remaining compliant
- Understand the responsibility of collecting and handling clients’ money and the regulations and laws which must be applied
- Understand how to register client details effectively
Handling Tenant Enquiries – Scotland
Understanding how to question potential tenants will help you make sure you are finding them the right property and also acting in your Landlord’s best interest. Keeping in touch with tenants can also lead to additional business opportunities.
Learning Includes
- Understanding how to arrange viewings and provide appropriate, relevant advice to tenants and clients, whilst remaining compliant
- Understand the responsibility of collecting and handling clients’ money and the regulations and laws which must be applied
- Understand how to register client details effectively
Renters’ Rights Act 2025
This is an online training programme using a mix of online videos, eBooks and knowledge checks.
The PHASE 1 Course (eBook only) is now live. Further video and resource content will be released over the next few months in line with the 1 May 2026 implementation date.
Learning Includes
- Understand the principles of The Renters’ Rights Act.
- Understand the differences between current legislation and changes.
- Understand the implementation timescales of the Decent Homes Legislation and Awaabs’ Law.
Lettings Legislation Scotland
Understanding the essential legislation that relates to letting property in Scotland is absolutely essential. You should be confident in advising your Landlord and Tenant.
Learning Includes
- Understand the key specific laws, regulations and codes of practice for residential lettings and how they apply to dealing with Landlords and tenants. Updated to include recent changes and additions.
- Includes how to read and explain different forms of tenancy agreements and their application
- Explain different forms of tenancy agreements
Negotiating in Estate Agency
This course covers the key skills you need to negotiate offers in estate agency in England and Wales, taking you through the process from being proactive and generating offers up to the memorandum of sale and instruction of the sale.
Learning Includes
- Understand the process of encouraging, negotiating and processing offers on residential property for sale or to rent in England and Wales
- Understand how to give professional advice with due skill and care when negotiating
- Understand how to use sales skills to negotiate offers on residential properties for sale and to act ethically and with integrity
Estate Agency Legislation
In addition to the generic laws that apply to both estate agency and lettings, there are laws that you need to understand that are specific to Estate Agency. This module also includes referral fee guidance in line with recent government announcements.
Learning Includes
- Understand the key specific laws, regulations and codes of practice for residential estate agency and how they are applied. Updated to include recent changes and additions
- To understand the recent referral fee guidance
- Understand how to comply with the estate agents act, guidelines and codes of practice
Handling Vendor Enquiries
This course is aimed at helping you impress potential Vendors when booking market appraisals, and giving you knowledge of different types of Vendors, methods of sale (private treaty, auction and tender) and varying terms of business (sole agency etc), so that you can offer the most appropriate advice and also sell the most appropriate services that benefit your business.
Learning Includes
- Understand how to handle Vendor enquiries to create customer relationships and satisfy customer requirements
- Understand how to deal with all types of clients who wish to sell residential property and arrange appointments for a market valuation of their property
- Understand how to give professional advice and deliver professional services, whilst complying with all relevant legislation, including conflict of interest, to deliver a service with due care, skill and diligence
Handling Buyers’ Enquiries
This module is designed to help you make the most of any buyer phone call, visit or portal lead, so that you become skilled at spotting business opportunities such as market appraisals, cross selling opportunities (mortgage, conveyancing and rentals), as well as helping you categorise your mailing list as effectively as possible, to make your data more valuable.
Learning Includes
- Understand how to register buyer details effectively to create customer relationships and satisfy customer requirements
- Understand how to arrange viewings and provide relevant advice to buyers and clients, whilst remaining compliant
- Use secure access to utilise bespoke property software effectively and efficiently to record property and client information and data
Negotiating in Estate Agency Scotland
This course covers the key skills you need to negotiate offers in estate agency, taking you through the process from being proactive and generating offers up to the memorandum of sale and instruction of the sale.
Learning Includes
- Identify factors that might affect the acceptability of the buyer by the Seller for a property of interest
- Identify the typical areas for negotiation in the sale of a residential property
- Explain why it is important for a negotiator to establish the limits of negotiation with the Seller and buyer
Customer Service
This module will cover the key elements of customer service from the point of meet and greet and will also explain why showing empathy, trust and professionalism help customer service.
Learning Includes
- Understand the principles which impact on customer expectations in the property sector
- Understand how to create customer relationships
- Understand how to satisfy customer requirements and identify solutions to customer problems and complaints
Sales Skills
This course will give you a good understanding of how to structure a sale – how to question your customer effectively, how to sell using features and benefits and how to overcome objections and then close the deal.
Learning Includes
- Understand how to use sales skills to sell agency services, including using features and benefits, different questioning techniques, how to close and overcome objections
- Understand how to use sales skills to sell agency services
- Explain key features and benefits of properties and agency services
Negotiator Skills
Every property negotiator, lister or manager needs to be effective at taking notes and making the most of information gathered about customers, as well as being able to handle reviews and tasks effectively. This course also includes the processes to follow for effective, hot calling and managing a quality applicant database. These skills are the general day to day essentials.
Learning Includes
- Understand how to use customer service and selling skills to advise clients on the different ways to achieve the clients’ requirements and the skills needed to negotiate with and on behalf of clients
- Understand how to treat all customers fairly and equally
- Understand the process of preparing the necessary information for a property for sale or to let
Prepare for and Carry out the Perfect Viewing
Understanding the business opportunities as well as the process of the perfect viewing is essential in impressing any viewers, gaining effective feedback and updating the branch team.
Learning Includes
- Understand how to prepare effectively for a viewing and what information is required
- Understand the Health and Safety implications of conducting viewings and how to apply safety procedures
- Know the different types of viewings and understand the advantages and disadvantages
Property Law
This module will help you understand certain legal terminology such as tenure, easements, covenants and also the specific laws you need to be aware of in property.
Learning Includes
- Understand the general laws, regulations and codes of practice which apply to the whole property sector, such as Health & Safety, GDPR (General Data Protection Regulation) and Consumer Protection Regulations
- Understand the main laws and regulations which apply to residential properties and the negotiation of properties for sale or to rent
- Explain the statutory regulations for property development, conservation areas and listed buildings
Property Law Scotland
This module will help you understand certain legal terminology such as tenure, rights and burdens, and also the specific laws you need to be aware of in property.
Learning Includes
- Understand the general laws, regulations and codes of practice which apply to the whole property sector, such as Health & Safety, GDPR (General Data Protection Regulation) and Consumer Protection Regulations
- Understand the main laws and regulations which apply to residential properties and the negotiation of properties for sale or to rent
- Be able to explain the statutory regulations for property development, conservation areas and listed buildings
Compliance
This module covers all the key elements of compliance in the property industry, whether for sales or lettings. Key laws such as the Equality Act, Health and Safety, Data Protection, Money Laundering and Consumer Protection Regulations apply in all areas of our industry and also in the service industry as a whole.
Learning Includes
- Understand all forms of compliance that are necessary in the property sector and how to successfully carry out your job role whilst complying fully
- Explain the importance of maintaining security and confidentiality of data
- Summarise the regulations for Energy Performance Certificate (EPC) and know how to source
UK Data Protection
This module covers all the key elements of Data Protection in the property industry, whether for sales or lettings.
Learning Includes
- Understand the principles of data protection and what is necessary in the property sector, as well as how to successfully carry out your job role whilst complying
- Explain the importance of maintaining security and confidentiality of data
- Explain how to gain permission to seek further relevant information from other parties
General Law
This course gives you an overview of General Law (civil and criminal law, contract and civil law), The Equality Act, Health and Safety Act (as an employer) and your obligations under Common Law.
Learning Includes
- Basic understanding of facts about the legal system in England and Wales which underpin legislation pertaining to property agencies
- Basic knowledge of contract law, negligence and the laws of torts
- Knowledge and understanding of the principles underlying discrimination legislation
AML – Anti-Money Laundering
This course gives an overview of the roles and responsibilities of both employer and employee in deterring, detecting and disrupting money laundering, in order to reduce the risk of money laundering activities being the source of funds for criminal and terrorist activity in the UK.
Learning Includes
- Describe what money laundering is and how it applies to the UK property industry
- List the appropriate laws that are relevant to money laundering in the UK
- Explain your role in being alert to potential scenarios when dealing with customers and remain compliant when carrying out AML checks
AML – Anti-Money Laundering 2025/2026 including Lettings sanctions
This course gives an overview of the roles and responsibilities of both employer and employee in both sales and lettings, deterring, detecting and disrupting money laundering, in order to reduce the risk of money laundering activities being the source of funds for criminal and terrorist activity in the UK.
Learning Includes
- Describe what money laundering is and how it applies to the UK property industry
- List the appropriate laws that are relevant to money laundering in the UK
- Explain your role in being alert to potential scenarios when dealing with customers and remain compliant when carrying out AML checks
AML – Anti-Money Laundering 2024
This course gives an overview of the roles and responsibilities of both employer and employee in deterring, detecting and disrupting money laundering, in order to reduce the risk of money laundering activities being the source of funds for criminal and terrorist activity in the UK.
Learning Includes
- Describe what money laundering is and how it applies to the UK property industry
- List the appropriate laws that are relevant to money laundering in the UK
- Explain your role in being alert to potential scenarios when dealing with customers and remain compliant when carrying out AML checks
Client Money & Tax RRA
This Property Management Module “Client Money and Tax – England” covers all the processes and systems followed in relation to managing rent, insurance and tax.
What You Will Learn
- Outline the obligations, which apply to managing client money
- Deal and account for client monies in accordance with best practice and legal requirements
- Give examples of working practices, which could pose risks when dealing with client money
Learning Includes
- Outline the obligations, which apply to managing client money
- Deal and account for client monies in accordance with best practice and legal requirements
- Give examples of working practices, which could pose risks when dealing with client money
- Understand Tax and Insurance obligations for Landlords
Property Management
This Property Management England course takes the process from inventory and check in and covers all the safety, processes and systems followed in a property management department.
Learning Includes
- Understand the different types of tenancies and the requirements of the Housing Act 1988
- Know how to extend, renew and end tenancy agreements
- Know how to conduct a tenant check in and check out and provide a full inventory report
Ending Tenancies RRA
Property Sale Fact Finder Apr26This Property Management England Ending Tenancies course takes the process from notices being served by both Landlord and Tenant and check out and covers all the processes followed to end a tenancy in a legal manner under the Renters’ Rights Act.
Learning Includes
- Understand the different types of tenancies and the requirements of the Housing Act 1988 and RRA 2025
- Know how end tenancy agreements under the Renters’ Rights Act
- Know how to conduct a tenant check out and provide a full inventory report
- Know how to deal with abandoned goods when ending tenancies
Repairs RRA
This Property Management England course takes the process from inventory and check in and covers all the safety, processes and systems followed in a property management department.
Learning Includes
- Understand the different types of tenancies and the requirements of the Housing Act 1988
- Know how to extend, renew and end tenancy agreements
- Know how to conduct a tenant check in and check out and provide a full inventory report
Property Management Overview RRA
This Property Management Overview England course takes the process from inventory and check in and covers all the safety, processes and systems followed in a property management department. It has been fully updated under the new Renters’ Rights Act.
Learning Includes
- Understand the different types of tenancies and the requirements of the Housing Act 1988
- Know how to extend, renew and end tenancy agreements
- Renters’ Rights Act updates
- Know how to conduct a tenant check in and check out and provide a full inventory report
Scotland Property Management
This Property Management for Scotland Module takes the process from inventory and check in and covers all the safety, processes and systems followed in a property management department. It covers Model Tenancy Agreements and Private Residential Tenancies.
Learning Includes
- Understand the different types of tenancies and the requirements of the Housing Act 1988
- Know how to extend, renew and end tenancy agreements
- Know how to conduct a tenant check in and check out and provide a full inventory report
Repairs – Scotland
This Property Management Module covers all the safety, processes and systems followed in a property management department in relation to repairs and maintenance. It covers both Short Assured Tenancies and Private Residential tenancies.
Learning Includes
- Understand the different types of tenancies and the requirements of the Private (Tenancies) (Scotland) Act 2016 and the Housing Act (Scotland) in relation to repairs and maintenance
- Understand the statutory legislation and obligations of all parties regarding the safety and maintenance of the condition of the property (repairing standards and tolerable standards)
- Understand the statutory legislation and obligations of all parties regarding the safety and maintenance of the condition of the property
Client Money and Tax – Scotland
This Property Management Module “Client Money and Tax” covers all the processes and systems followed in relation to managing rent, insurance and tax. It covers both Short Assured Tenancies and Private Residential tenancies.
Learning Includes
- Outline the obligations, which apply to managing client money
- Deal and account for client monies in accordance with best practice and legal requirements
- Give examples of working practices, which could pose risks when dealing with client money
Ending Tenancies – Scotland
This Ending Tenancies for Scotland Course covers the process from either the tenant or Landlord/agent serving notice and includes check out and deposit returns. It covers Short Assured Tenancy agreements and Private Residential Tenancies.
Learning Includes
- Know how to end tenancy agreements
- Know how to conduct a tenant checkout and provide a full inventory report
- Understand the procedures, legislation and codes of practice for processing and dealing with client monies
Property Management Wales
This Property Management Wales course takes the process from inventory and check in and covers all the safety, processes and systems followed in a property management department.
Learning Includes
- Understand the different types of tenancies and the requirements of the Renting Homes (Wales) Act 2016
- Know how to extend, renew and end tenancy agreements
- Know how to conduct a tenant check in and check out and provide a full inventory report
Auction
This course has been written in conjunction with iamsold, who specialise in Auction nationally. The content is designed to help you understand the processes at auction and the difference between selling at Traditional Unconditional Auction compared to selling at Conditional Modern Auction.
Learning Includes
- Describe the traditional and modern methods of auction and the advantages and disadvantages
- Understand the different types of Sellers and their motivation to sell at auction
- Understand the types of property suitable for sale by auction
Sales Progression Introduction
This course covers the process from the point a sale is agreed, when a memorandum of sale is issued, up until the point the sale completes and the buyer collects the keys.
Learning Includes
- Understand the process of sales progression from offer to completion
- Understand who is involved and which documents are required with progressing sales of residential property
- Understand the basic elements of a residential property survey
Sales Progression
This course covers the process from the point a sale is agreed, when a memorandum of sale is issued, up until the point the sale completes and the buyer collects the keys.
Learning Includes
- Understand the process of sales progression from offer to completion
- Understand who is involved and which documents are required with progressing sales of residential property
- Understand the basic elements of a residential property survey
Prospecting and preparing for a market appraisal
This Prospecting and Preparing for a Market Appraisal course enables listers/ valuers to consider their role in generating market appraisals and the importance of good preparation prior to the appointment.
Learning Includes
- Understand the property listing and market appraisal process
- Understand how to prospect and generate new listing opportunities
- Understand the main factors that affect property value
Carrying out the perfect market appraisal
Carrying out the perfect market appraisal course takes the process from meet and greet and walk around through to closing and ensuring the right fees and services are obtained. If you have impressed your client with your processes prior to the appointment then this should be the opportunity to win the listing at the right price, right fee level and offering any additional relevant services.
Learning Includes
- Understand the property listing and market appraisal process
- Understand the main factors that affect property value
- Know how to conduct an appraisal of residential property for sale or for rent and know how to measure and evaluate the property
General Lister Skills
This course is designed to give confidence in fee levels and procedural knowledge to existing listers/valuers, and provide support to new lister/valuers.
Learning Includes
- Understand the property listing and market appraisal process
- Understand the main factors that affect property value
- Know how to conduct an appraisal of residential property for sale or for rent and know how to measure and evaluate the property
Advanced Law for Listers
This module will help you develop your knowledge and understanding of the specific areas of legislation and legal terminology, which are commonly applied in the course of providing a market appraisal and the listing of a residential property.
Learning Includes
- Understand the general laws, regulations and codes of practice, which apply to residential properties and the listing of properties for sale or to rent
- Understand the main factors that affect property value including tenure
- Understand the importance of ensuring that all appraisal documentation is created and used in line with legislation, guidelines and codes of practice relevant to the sale/rent of properties, particularly accurate, compliant property details
Managing Stock and Preventing Withdrawals
This course focuses on the key “Keep in touch” policies that denote excellent customer service and will ensure you act as a professional advisor to your Seller or Landlord.
Learning Includes
- Understand why good Customer Service is important to prevent and reduce withdrawals
- Understand how good communication between the Lister/Valuer and their colleagues can improve client care
- Understand the importance of planned regular and meaningful communication between an agency and their Vendors
Managing Customer Service
One of the most important roles that a manager has is setting expectations and meeting brand values for both the team and the company’s customers. This course looks at communication and complaint handling and follows on from the core Able Agent Customer Service courses.
Learning Includes
- How to identify and respond to customer service problems
- Techniques for responding to customer complaints
- Understand the limits of authority when dealing with customer service issues
Managing Budgets, Data & Resources to Increase Business Performance
The first few courses in this programme are primarily focused on the theory of business management performance. However, several practical skills are essential to ensure you effectively utilise a combination of knowledge and practical skills in your role as a manager.
Learning Includes
- How to plan and manage budgets to achieve targets
- How to gather different types of data and information
- How to analyse different types of data and information
Managing HR and Relevant Legislation
This course gives more senior employees a reference process in relation to HR and a level of good understanding for more junior managers, covering the process of recruiting and how to conduct good interviews, plus a run through handling grievance and disciplinary procedures.
Learning Includes
- Understand and apply the principles of human resource management in a property agency business
- Understand the process of recruitment, employment and termination of employment
- How to create and implement a disciplinary policy in a property agency including disciplinary procedures and dismissal of employees
Skills for Business Performance and Personal Development
The first few courses in this programme are very much about the theory of management. However, there are several practical skills that are essential to ensure that you use a combination of knowledge and practical skills in your role as a manager.
Learning Includes
- How to set SMART objectives and prioritise tasks to achieve an agreed plan
- Understand different strategies that can be used to improve communication skills
- Know what are the key principles of effective coaching and how coaching is linked to business objectives
Wellbeing In The Workplace
Able Agent has developed this course in conjunction with Kiln Associates – an experienced counsellor currently specialising in the workplace environment, offering counselling to both groups and individuals, facilitating mediation and promoting wellbeing and mental-health initiatives to businesses and organisations.
Learning Includes
- To give you strategies to help you become more aware of your own and your staff’s wellbeing.