Courses

Course Summary

The Able Agent is a fantastic training resource for managers and business owners, but it does require some planning to make the most of it.

This course will help you consider what you are looking to achieve with your training.

For example:

Business generation: if you are keen to generate more listings, then consider either the Sales Skills Course in the Sales Skills & Customer Service module or all the courses in the Listing & Market Appraisal Module.

Customer Service: you may have heard a team member on a phone call and decided they need customer service training. In this case, the Phone skills lessons in the Customer Service course (in the Sales Skills & Customer Service Module) would be useful.

Compliance concerns: you may be concerned that you are not as up-to-date with compliance as you know you need to be. Check out the courses in the Compliance module and how you can direct your team to complete the courses and set a date. Use the reporting tool to monitor successful completion.

“I feel like I’m failing at training”

The platform is a flexible tool to use whichever way you need. Ideal to take away the headache for managers who are training new starters or ideal to support business owners in staff retention and career progression for all.

What you will learn

• How to build a training plan
• Administering The Able Agent