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Compliance
Please note that if you are studying for your CePAP or CeLAP qualification and sitting before the 1st June - all reference will be made to the Consumer Protection Regulations. After then the reference will be be to (DMCC) Digital Markets, Competition and Consumers (DMCC) Act 2024 (formerly the Consumer Protection Regulations). You will see both laws to ensure you are fully prepared for your exam. The principles remain the same.
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VIDEO – Digital Markets, Competition and Consumers (DMCC) Act 2024 (formerly the Consumer Protection Regulations) part 1 07 minSection1.1
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VIDEO – Digital Markets, Competition and Consumers (DMCC) Act 2024 (formerly the Consumer Protection Regulations) part 2 04 minSection1.2
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VIDEO – Digital Markets, Competition and Consumers (DMCC) Act 2024 (formerly the Consumer Protection Regulations) part 3 06 minSection1.3
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eBOOK – Digital Markets, Competition and Consumers (DMCC) Act 2024 (formerly the Consumer Protection Regulations) 30 minSection1.4
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VIDEO – Consumer Contracts (Information, Cancellation and Additional Charges Regulations 2013) 03 minSection1.5
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eBOOK – Consumer Contracts (Information, Cancellation and Additional Charges Regulations 2013) 05 minSection1.6
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VIDEO – Equality Act 2010 11 minSection1.7
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eBOOK – Equality Act 2010 30 minSection1.8
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eBOOK – Worker Protection Act and Employment Rights Act – Preventing Sexual Harassment at Work – updated Oct 2026 11 minSection1.9
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VIDEO – Health and safety an overview 09 minSection1.10
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eBOOK – Health and safety overview 25 minSection1.11
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VIDEO – Health and safety – Occupiers’ Liability Law 03 minSection1.12
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eBOOK – Health and safety at property – Occupiers’ Liability Law 07 minSection1.13
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eBOOK – Safety viewings in new homes 03 minSection1.14
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eBOOK – Lone working 10 minSection1.15
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eBOOK – Consumer Rights Act 15 minSection1.16
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eBOOK – Law of Tort 05 minSection1.17
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VIDEO – Business Protection from Misleading Marketing Regulations 05 minSection1.18
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eBOOK – Business Protection from Misleading Marketing Regulations 2008 05 minSection1.19
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QUIZ – Compliance 14 questionsFinalQuiz1.1
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