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Sales Skills Taster from The Able Agent on Vimeo.

Course Overview

This course will give you a good understanding of how to structure a sale – how to question your customer effectively, how to sell using features and benefits and how to overcome objections and then close the deal.

These skills are a good core of knowledge and we apply them throughout the course. We challenge you to explore the service offered by your own business and explain why gathering excellent information from a prospect will help make advice-based sales more straightforward.

What You Will Learn..

• Understand how to use sales skills to sell agency services, including using features and benefits, different questioning techniques, how to close and overcome objections
• Understand how to use sales skills to sell agency services
• Explain key features and benefits of properties and agency services
• Explain how to question clients to gain information in an efficient and effective way
• Explain how portals, database reports and other information maximise productivity of calls and contacts
• List the features and benefits of the organisation
• Explain how the benefits of the services meet the clients’ wants and needs
• Explain how to use different questioning techniques to identify issues
• Explain how to overcome objections and barriers to closing the sale
• Describe different methods of closing a sale
• Understand how to register client details effectively
• Understand how to use sales skills to sell agency services
• Identify the main type of clients of an estate agent and a letting agent