New Starter Courses

This course is a brief introduction to your new role and some key information to get you started. We give you an overview of the type of estate agents and lettings agents that exist and their services.

Once completed, we suggest you choose either “Estate Agency Essentials” or “Lettings Essentials” depending on your job role, these modules will teach you HOW to do the job.

We have also included a glossary of terms to help with all the jargon!

• Introduction to the property sector and how an estate/letting agency works
• Understand how the property market is regulated including the main codes of practice
• Identify the main roles and responsibilities of staff members
• Introduction to the key steps in selling and letting residential property
• Understand the main type of clients of an estate agent and a letting agent
• Explain the main types of property services offered by different types of agents

This course contains a glossary of terms that will help you understand the industry jargon. It covers everything from legal definitions to commonly used acronyms and should be helpful throughout your studies.