Letting Essentials Courses

The work really starts once you have done your viewing feedback and your prospective tenant wants to let the property! The key role is not just about taking the cash and moving the tenant in!

You have an obligation to ensure that you are respecting your Landlords’ requests about the tenant he is looking for and the length of tenancy available, as well as potentially agreeing changes that the tenant request, or amending rental figures. This module guides you through the key processes and documentation of negotiating a let, referencing the tenant and moving them in.

• Understand how to use sales skills to negotiate rental offers on residential properties to rent and to act ethically and with integrity
• Understand how to use sales skills in negotiation to encourage offers
• Understand the process of obtaining relevant information from landlords and tenants for negotiations on residential rental properties
• Confirm prospective tenants’ circumstances relevant to renting a property
• Identify reasons for prospective tenant’s different timescales for renting a property
• Understand the information required from tenants on receiving an offer
• Solve tenancy application problems

Understanding the essential legislation that relates to letting property is absolutely essential. You should be confident in advising your Landlord and Tenant.

Being confident in the laws will help you demonstrate expertise and ensure you impress more Landlords and persuade them to use your Full Management services.

• Understand the key specific laws, regulations and codes of practice for residential lettings and how they apply to dealing with landlords and tenants. Updated to include recent changes and additions
• Includes how to read and explain different forms of tenancy agreements and their application
• Explain different forms of tenancy agreements
• State how to comply with the relevant legislation, guidelines and codes of practice when dealing with landlords and tenants on properties to rent

Handling a landlord enquiry effectively will mean more opportunities for selling any full management service and also allows you to really understand full details about the Landlord’s requirements. This will prevent mistakes and keep Landlords happy and also lead to quicker lets.

• Understand how to handle landlord enquiries to create customer relationships and satisfy customer requirements
• Understand how to deal with all types of clients who wish to rent out their residential property and arrange appointments for a market valuation of their property
• Understand how to give professional advice and deliver professional services whilst complying with all relevant legislation, including conflict of interest to deliver a service with due care, skill and diligence
• Understand how to use digital software to record and supply information and data
• Understand how to register client details effectively
• Understand how to use sales skills to sell agency services
• Identify the main type of clients of an estate agent and a letting agent

Understanding how to question potential tenants will help you make sure you are finding them the right property and also acting in your Landlord’s best interest. Keeping in touch with tenants can also lead to additional business opportunities.

• How to arrange viewings and provide appropriate, relevant advice to tenants
• Understand the responsibility of collecting and handling clients’ money and the regulations and laws which must be applied
• Understand how to register client details effectively
• Generate and book different types of viewings
• Use sales skills to sell agency services
• Effective viewing feedback to meet landlords’ expectations and encourage offers

This course covers Lettings Legislation for Scotland.

Being confident in the laws will help you demonstrate expertise and ensure you impress more Landlords and persuade them to use your Full Management services.

• Understand the key specific laws, regulations and codes of practice for residential lettings and how they apply to dealing with landlords and tenants. Updated to include recent changes and additions
• Includes how to read and explain different forms of tenancy agreements and their application
• Explain different forms of tenancy agreements
• State how to comply with the relevant legislation, guidelines and codes of practice when dealing with landlords and tenants on properties to rent